Personalization

A tailored web page that is specific to the buyer helps to bring them back to you time and again. Your website remembers them and engages them in decisions at each milestone. Options are presented as appropriate. A custom page for each homebuyer shows images of their home under construction at each stage. Content is personalized and follow up automated. Buyers are engaged with relevant content, and immediacy with your sales staff through the construction and customization process.

Personalization improves the effectiveness and satisfaction of employees and business partners as well as customers. It improves your site by understanding how it is being used and by whom. Mining this data allows you to generate and improve your user's Web experience, resulting in better service and increased sales.

Vendor

An extranet can result in cost reductions and increased efficiencies with suppliers and vendors. Scheduling, tracking, and just in time delivery can decrease inventory and increase efficiencies.

Coupled with a full-service business-to-business (B2B) extranet, customer relationship management (CRM) solutions can build corporate image and manage core business functions at the same time. A B2B extranet solution for customers and distributors can enable sophisticated inventory and order-tracking functions, resulting in targeted delivery of inventory and competitive advantage.

Bids Option

Using a B2B extranet, RFPs and RFQs can be issued and bids submitted. The winning vendor can be selected and transaction arrangements made in a secure environment. Transaction time can be decreased and the end result is cost savings and greater profit.

Delivery Option

An extranet can enable just in time delivery of parts, service, and or inventory, reducing costs and increasing efficiency. Using better vender communications and transactions, inventory can be reduced and arrive when needed. The objective is faster inventory turnover and lower storage and security costs.

For information on what business models may fit an Intranet or Extranet, see the sections on patterns for e-business elsewhere in this site.